Privacy: what this site collects, which is almost nothing

Most privacy policies are long because the site behind them collects a great deal and has to describe it. This one is short for the opposite reason.

What the website itself collects

Nothing. There are no cookies, no localStorage, no analytics, no tracking pixels and no embedded third-party scripts. The typefaces are served from this domain rather than from a font CDN, so loading a page here does not tell any other company that you visited.

This is verifiable rather than merely asserted. Open your browser developer tools on any page of this site, look at the network tab and the cookie store, and you will find no cookies and no requests to any domain other than this one. I would encourage you to do that on any site that makes a privacy claim, including this one.

What the server sees

The site runs on a virtual private server behind Cloudflare. Like every web server, it records ordinary access logs — IP address, the page requested, timestamp, browser user-agent — which exist so that the site can be kept running and defended against abuse. That is standard infrastructure logging rather than a profile of you, it is not linked to any other information, and it is not used for marketing.

Cloudflare sits in front of the site to serve it quickly and absorb attacks, and it processes requests under its own terms as a service provider. It is not an analytics arrangement and I do not receive behavioural reports about visitors from it.

The contact form does not post anywhere

This is unusual enough to state plainly. The form on the contact page does not submit to a server. It assembles what you typed into a WhatsApp message inside your own browser, and you send it from your own number. Until you press send, what you typed has not left your device — and if you close the tab instead, it is simply gone.

What I hold when you contact me

Once you call, message or email me, I have what you chose to tell me: usually your name, phone number, city and something about your site. If we proceed to an assessment I will also hold your electricity bills, your connection details, site photographs, and the design and procurement records for your project.

• I use it to answer you, design your system and deliver your project. Nothing else.
• I do not sell it, rent it, or share it with marketers. There is no mailing list to be added to.
• Your figures are not published without your written consent — the same rule that governs whether a project appears as a case study on this site.
• Equipment suppliers see what they must to raise an invoice in your name and deliver to your site. Your distribution company sees what the net metering application requires. That is the extent of onward sharing.
• Project records are kept for as long as they are useful to you — warranty registers in particular have to outlive the project, since a claim in year eleven needs the paperwork from year one.

What you can ask me to do

Ask me what I hold about you and I will tell you. Ask me to correct something and I will. Ask me to delete your enquiry and I will, subject to one honest limit: where records relate to a delivered project, some have to be retained for warranty and accounting purposes, and I will say specifically which and why rather than refusing in general terms.

Ask by phone, WhatsApp or email using the contact details on this site. There is no form to complete and no ticket to raise.

If this changes

If analytics, a cookie or a server-side form is ever added to this site, this page changes in the same update rather than afterwards, and the date at the top changes with it. A privacy policy that describes a site as it was two years ago is worse than no policy, because it reads as a commitment while being false.